How Our Terms Apply to Your Account
Our terms of service are written specifically for the Indonesia market and are governed by the legal framework where local law permits. When you deposit via DANA, OVO, GoPay, or QRIS, those transactions are logged under our payment-record retention policy and kept for a minimum of
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five years to satisfy audit requirements. Any dispute arising from a transaction made through these local payment rails is addressed through our internal review process first, with escalation paths clearly documented in your account dashboard. Changes to these terms are announced via your registered email at
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least fourteen days before they take effect, so you always have time to review and respond. We do not alter pricing, withdrawal rules, or account conditions without prior notice — that is a commitment we keep consistent across all Indonesia accounts. If any clause conflicts with
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applicable local regulation, the local regulation takes precedence.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.